SHAPED SI
SHAPEDSI CARE · AI RECEPTIONIST
When your team is busy, give the next caller a clear way forward. An AI receptionist shaped around your answers, your hours and your people.
An imagined place. Real possibilities for your business.
Reception, shaped around your people.
A LITTLE MORE CARE
A missed call can still become a useful conversation. We help you decide what the assistant should answer, what it should collect and when your team takes over.
See the conversationChoose a situation to see how an enquiry could reach your team. These are written examples, so you can explore without sharing details or starting a real call.
“I’m the AI assistant for the team. I can take your preferred days and ask someone to confirm a time.”
“Tell me a little about the project. I’ll gather the details your team needs to follow up.”
“The office is closed. I can explain the published hours and take a message for the team.”
Look at the calls you receive, the questions your staff answer and where a handover matters. Choose one useful starting point.
Confirm approved answers, contact details, opening hours, permissions and the information the assistant should never ask for.
Work through representative scenarios and exceptions. Agree on the connected tools, operating costs and support before a launch.
Yes. We design a clear introduction and an agreed route to a person. The assistant’s role should be understandable from the start.
We review your tools, access requirements and available APIs before proposing a connection. The examples above do not connect to a live calendar or CRM.
Yes. We can scope a limited workflow around one type of enquiry, then test it with your team before deciding whether to expand it.
Scope depends on call handling, usage, connected systems and the support you need. We discuss setup and ongoing costs before work begins. You can also explore the wider Care packages.
We agree on what to collect, where it goes, who can access it and how long it is retained. Keep confidential customer records out of your initial project enquiry.
Tell Andrés what happens when your phone rings, and what you would like to work better.
Discuss your receptionist
