Will our information stay in Canada?
It can. Where your project needs it, we choose Canadian hosting options and point out any service that stores data elsewhere, so the decision is yours and it is written down.
How do you look after security?
With sound, everyday practices rather than promises: encrypted connections, encrypted storage where the platform supports it, access set by role, regular backups with a recovery plan we have actually tested, and access logs you can review. We explain what each setup covers and what it doesn’t.
Does Haven make us compliant with privacy law?
We design with Canadian privacy obligations in mind, including PIPEDA and provincial privacy laws, and we document where your information lives and who can reach it. We don’t give legal advice, so for a formal opinion we suggest speaking with your lawyer or privacy adviser.
Do we need special hardware for local AI?
Not always. Some work runs well on a single, well-chosen desktop computer; other work suits private hosting. We recommend hardware only once we understand the work, and it is purchased separately, at cost.
What happens if something goes wrong?
A backup is only useful if it restores. We test recovery before handover, write down the steps and who to call, and keep that plan current if we look after your setup.
Where do you work?
ShapedSI works with businesses across Canada, by phone, by video or in person by appointment.