SHAPED SI
SHAPEDSI CARE · ENQUIRIES & SUPPORT
A call, a question, a report from the field. Give it a thoughtful route to the right person, with the details your team needs to take over.
Choose an object. Explore the possibilities.
An imagined place. Work shaped around you.
SOMEONE TAKES IT FROM HERE
Your usual questions, your rules and your responsibilities. We work through them with you before building the forms, reminders and handovers that support your team.
Explore Care servicesWHAT CARE CAN INCLUDE
Start with what needs attention most.
Everything is scoped with you before work begins.
01Incident reports, investigations and corrective actions kept together in one calm, findable place.
02Help every caller and website visitor reach a real answer and the right person.
03Someone looking after your website and workflows once they are live.
HOW CARE COMES TOGETHER
Walk us through how reports, calls and requests move today, and where they get stuck.
Agree on forms, routing, review steps and cost before anything is built.
Test it with your own people and real examples, and refine the details together.
Receive clear guidance, and keep us close if you would like ongoing support.
AN EXAMPLE TO EXPLORE
An example safety workspace with simulated data. It shows how reports, corrective actions and training reminders could sit together in one place.
CARE IN THE SHOP
Most Care work is scoped around your people and process, so we begin with a conversation. Prices are in Canadian dollars, and final scope is confirmed before work begins.
Safety and review controls
Reports, investigations and corrective actions kept in order, with review steps and clear accountability.
Scoped Discuss itCalls, intake and follow-up
Capture calls and intake requests, route them cleanly and follow up without losing the context.
Scoped View packageEnquiries and human handoff
A website assistant that answers common questions, gathers the details and hands over to a person.
Scoped View packageWebsite and search care
Monthly care for search visibility, small site updates and steady upkeep after launch.
$750 / mo In the shopOngoing automation support
Regular tuning for your workflows, assistants and automations as the way you work changes.
Scoped Discuss itPriority website fixes
Focused help when a form, a website or a launch is not working the way it should.
Scoped Discuss itNo software can promise that, and we don’t give legal advice. Care helps you keep reports, investigations and corrective actions organized and easy to find. Your safety team and advisors remain responsible for your program; we design the workflow with your obligations in mind.
No. It answers common questions, collects the details you need and hands the conversation to a person when it should. You decide what it can say and when it steps aside.
Usually not. Field reports are designed for the phones people already carry, and forms are kept short. We walk your team through it and adjust after real use.
We plan where reports and enquiries are stored, who can see them and how long they are kept, built with Canadian privacy obligations in mind. Access and ownership are written into your scope.
ShapedSI works with businesses across Canada, by phone, by video or in person by appointment.
THE SHAPEDSI FAMILY
Each part of ShapedSI looks after a different side of your work. Many projects bring two or three together.
YOUR FIRST CONVERSATION
I’m Andrés, working with businesses across Canada.
Tell me a little about your team and what could use more care.
Free 30-minute meeting · Phone, video or in person by appointment
